DELIVERY JUST FOR YOU
All standard shipping is free for orders shipped to the United States. Yay!
Standard delivery time is 3 to 5 business days. We ship our products via USPS and also offer Priority Mail and Priority Mail Express which can be viewed here.
No, we do not offer international shipping at this time.
WHERE ARE THE GOOD?
If you have an Am Finest account, simply log in and select “My Orders” in the drop-down menu under your name. There, you can find the order number! If you haven't created an account, no worries. You can create one anytime with the same email address used to place the order. Also note that with every order we send an order confirmation email which is sent to the same email used to make the purchase. Be sure to check all inboxes as it can some times make its way to your junk/spam folder!
If you need to cancel or make a change to your order, please reach out within24 hoursof placing the order by sending us an email to support@amfinest.com with your order number. Please note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.
For monogrammed or engraved pieces, once the order is placed, we are not able to cancel or update the order.
Feel free to reach out to us within one (1) hour of placing your order and we will try our best to accommodate the change before the order is processed. Please note that as our team works hard to get your order dispatched as quickly as possible, we are unable to guarantee the change. Once the order is shipped, Am Finest cannot change the address on our end.
Already have an account?
First, log into your Am Finest account at any time and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.
Status: Processing
Your order has been handed over to our operations team to fulfil. If all items in your order are in-stock, typical processing time is 2 business days!
Status: Shipped
Yay! Your order has been packed and its on the way to you. Please note that the tracking may take some time to be scanned into the courier's system to reflect any activity or movement.
Status: Partial
It looks like your order has a shipping later or made-to-order piece! To ensure you can get started on enjoying your Am Finest piece as early as posible, we've shipped the available pieces first.
Don't have an account?
No worries! You can still track your order in "Track My Order" under Customer Care tab on the ribbon. Tracking numbers are automatically sent as soon as your order is packed. Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order. This may take a couple hours and if the order was packed on the weekend, it will be updated next available business day.
NOT QUITE FEELING IT
Your purchases can be easily returned for FREE with our prepaid return shipping label. If we receive your returned item by mail within 30 days of purchase, we will process a full refund to your original payment method for the purchase price of the item. If we receive your return item by mail within 31 – 45 days of purchase, we will process a full refund in the form of gift card for the item which can be redeemed at beitjewelry.com. For items that we receive after 45 days of purchase date, not in perfect conditions, will not be eligible for a return, refund or exchange. Please note that we are unable to refund your original shipping charges, if applicable.
Kindly use the free prepaid return shipping label and the return is on us.
Please allow our system two weeks for your return to be processed after we receive the returned item. You will receive an email confirmation once your return has been processed. Your financial institution might take a couple of business days to reflect the transaction.
We do not offer online exchanges at this time.
Our company
Content
© Copyright 2024 AM FINEST . All Rights Reserved.
